Everything is Logistics
A podcast for the thinkers in freight. Everything is Logistics is hosted by Blythe Brumleve and we're telling the stories behind how your favorite stuff (and people!) get from point A to B.
Industry topics include freight, logistics, transportation, maritime, warehousing, intermodal, and trucking along with the intersection of technology and marketing within the industry.
120k downloads and rated as a top 5% podcast out of all industries and growing. Follow along to stay curious and become a better thinker in freight.
Everything is Logistics
Makeup Logistics and Lipstick's Long-Haul Journey
Ever wondered about the journey your favorite makeup product takes before it lands in your makeup bag?
In this episode, we're pulling back the curtain on the global and complex supply chain of makeup. From overseas manufacturing to the challenges of quality assurance, customs clearance, and the race against expiration dates, we'll explore how your beauty essentials make it from the factory to your front door.
In our first segment, we'll navigate the world of makeup production and distribution, uncovering the hidden hurdles that impact product quality and availability. Then, in the second half, we'll get into the often-overlooked issue of makeup returns—revealing how retailers manage them... or sometimes, how they don't manage them at all.
Whether you're a beauty enthusiast or just curious about where your products come from, this "source to porch" story will enlighten and inform.
Feedback? Ideas for a future episode? Shoot us a text here to let us know.
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The makeup supply chain is global and complex. Many products are manufactured overseas before being imported and distributed across the United States, which introduces challenges around quality assurance, customs clearance and lead times. Inventory management is also a challenge, as cosmetics have an expiration date and can degrade in quality over time. Welcome into another episode of everything is logistics, a podcast by the thinkers in freight. We are proudly presented by SPL logistics, and I am your host, Blythe brumleve, and in this mashup episode, Grace Sharkey is back to chat with me about what we found out while researching the logistics of makeup. Now in the first segment, we're going to cover the supply chain of makeup, and then in the second segment we're going to get into the problem with returns, how retailers are managing these makeup returns, or how they don't really manage them at all. Either way, we want you to be informed on where your makeup is coming from. So I hope you enjoy this source to porch story on the logistics of makeup. Okay, moving into our final topic, that's the the makeup supply chain. So very similar to like source to porch, which we pick out, you know, a favorite, like logistics of story, and we sort of track the entire supply chain. So moving into this is something that we talked about, I think, back in December, about just having an entire show featured around, just like the makeup supply chain. But you can probably, we could probably knock this out in, you know, 1520 minutes. So that's it'll be, it'll be a good part of the show, yeah, so I haven't really dived I know you do, so I'm going to go to you in just a second to break this down for us. But my lack of knowledge around makeup, just in general and the overall supply chain is very lacking. I have covered in the past the logistics of lipstick and sort of the lipstick index around that. And for folks who may not know, yeah, lipstick is a good economic indicator of where we are at in our sort of performance wise of people how they want to spend money. We studies have shown that if we are headed towards a recession, or if we are in a recession, then lipstick sales dramatically increase, and that's because people start cutting out different luxury items, but they won't cut out a luxury lipstick. It's sort of think, think of like a woman coming out of a bathroom and putting on lipstick. It's a sign of wealth. It's a sign of just a perception you're communicating that wealth. And so lipstick sales tend to increase whenever there's economic downturn, because if you're going to spend money on something, especially from a female perspective, you're going to spend money on a really good lipstick. And so that's the where the sort of the lipstick index comes from. And then it sort of evolves into, how do we even get, like, red lipstick? It comes from the Carmine beetle, which these beetles are, you know, red in nature. And that's where a lot of food dye. Red food dye comes from, too. Is from the Carmine beetle, yes, an insect that they crush up and use it to make the red pigment that you have in food dyes, and also red lipstick. So there's a really, that's the that's the extent of a lot of my knowledge when it comes to makeup supply chain. But since you obviously with hosting the stock out you, you know, been covering this for a while. Um, there was one account that you sent over the called the lipstick lesbians account. And do you want me to play the the clip first, or do you want to kind of set it up for us?
Grace Sharkey:Oh, well, let me set it up really quick. So what we're kind of going to go over today is like more so like, the sourcing of your makeup products. And I just opened up something was playing in my ear. Sorry, so, and actually, I got into this, like, a while ago when I was in college, because I I have a girlfriend who is, she's probably on on YouTube. Her name is Faye. She's a little bit more known, known in Korea as well. And she she has actually a makeup line that comes out of Korea. So there's a lot of really great Korean makeups in in skin care that I've used in the past, that she's put me on and and so I always found it interesting, like, where all of our makeup comes from, where some of the products come from. I think in the past episode, we talked about, like one of Jeffrey stars lines there was a couple of years ago he put out a really cool palette that I had pre ordered, and it ended up changing at some point because there was a specific green color in the palette that had a specific ingredient that was like, just, like, really hard to find at the time. So in order to like, fulfill all the palettes. And everything, get it to people. Like, in less than a year, he ended up, like, removing that color, and ended up coming out later, and everything like that. So I always found it interesting, like, you know, it's powders and all these, like, different chemicals. Like, how do they come up with these formulas? And how do these things actually, you know, play when it comes to pricing and quality and things of that nature is the US, even one of the top places. And so to kind of give you, before we show the clip, to give you, kind of like an outline of different countries and what they're known for, because a lot of this goes into the proprietary technology that a lot of these makeup manufacturer's own right. So some areas and some countries are better at other formulas compared to maybe a different country, just because, like, the patents are in one country compared to the others. So quickly here to kind of go over it for you guys. So a big one in particular is a skincare a lot of that comes out of Switzerland. That's what they're most known for, and that's for a couple of brands out there that you might know of. Beauty pie comes out of Swiss labs. A lot of really high end redo, a high end skincare comes out of there. Italy is really known for high end premium makeups like Dior some of the more expensive ones in hair care, too. Again, Pat McGrath actually comes from out of Italy. Charlotte Tilbury comes out of Italy as well. Beauty pie has some of their hair stuff comes out of Italy. Devines or divines, it's about the shampoo line out of Italy, too. Japan, known for skin care. Tatcha, right? Is a Japanese made product. That's probably the biggest one that people really know about. And then Germany. We're talking about Germany earlier, really known for their pencils, eye pencils, especially the precision ones. They have a special like patent, it sounds like a certain warehouse does in Germany and so, yeah, so like, Victoria Beckham's pencils come out of there. A lot of those high end pencils, Mac pencils also come out of Germany too. Korea is really known for just overall, innovative formulas. They've they have a lot of manufacturers out there that are on top of trying different things. Oh,
Blythe Brumleve:the sun, the sun streams are best out.
Grace Sharkey:Yes, yeah, yes, yeah, right. So a lot of that, some hourglass comes out of Korea. Rare beauty. A lot of their matte liquid liners come out of Korea too. So a lot of like kind of the new, inventive formulas that people are trying will come out of there. France is known a little bit more for the fragrance side of things. So Chanel, of course, comes out of France. A few other big ones as well. And New Zealand, known a little bit actually more for the sustainable products, like the organic products that don't have a lot of man made chemicals or anything like that. And I think there's one more on my list, yeah. Oh. Australia really known for SPF and sun care products to clearance. I think it's a big one that you probably heard of. Kate Summerville is another one too. So it kind of showcases, oh, last one to body care. UK, that's what they're kind of, lemur is another one out of there. Aromatherapy Products come out of there too. And so, yeah, that kind of showcases, to you like, okay, there's different places across the globe that people will to watch. But in this clip here, there's a there's a group, and actually, like just came out on like, a list from last year. It's one of the top like 10 for at least for ads or for like, pushing products, one of the most interactive tiktoks And Instagram real accounts out there, but it's because the main girl that you're going to see talking actually spent years in makeup manufacturing. So a lot of times she'll go through and one of my favorite things she'll do a lot of times it's like, tell you what companies own certain things. So you know, like, those probably the same formulas you're just buying more for, like Dior when it's actually might be owned by L'Oreal at the end of the day, right? No
Blythe Brumleve:Dior liquid foundation and concealer on as we're talking right now. Yeah,
Grace Sharkey:I think it's like L'Oreal owns what's the we all have it the like setting spray, infallible. No, no, no. The purple one that's like, oh, Urban Decay All Nighter, yes. So it's like, I mean, so you kind of think, Okay, well, what am I when you're talking about your money, right? What am I putting it towards? Now, even though they're owned a lot of times, it's like one ingredient more that makes it better. But yeah, so she they educate you on a lot of this stuff, and in this video, you'll kind of see how you can read labels and how you should interpret them and their supply chains too.
Blythe Brumleve:Oh, well, hold on a USA
Grace Sharkey:assembled Dominican Republic. I
Unknown:love that we have our creators engaging in the mating content, she's saying two things that I was a little upset with. Dominican
Grace Sharkey:Republic. Never heard of shadows coming from that place. If you are going
Unknown:to engage in it. Definitely dig a little deeper when you see something that says bulk made in the USA, the batching of the powders, the raw materials that would happen in the US, it means they mixed up all those powders, and they press them, in the case of eyeshadows in the USA, and then they ship those pans out to the Dominican Republic to glue and assemble in the Dominican Republic. That's what she read anyway, right? She read it, but then she said that she's never seen eyeshadows made in the Dominican Republic. The eyeshadow is not made in verminican Republic. So that tells you this is not the same formula as pretty much any other shadow palette out there. There are many, many, many other eyeshadows on the market that do the exact same thing. You also did share some commentary on how eyeshadows are typically made in China and Italy. All shadows are usually from China or Italy. Of course, China Italy do lots of shadows, but let's not forget Canada, they were some of the first to develop certain proprietary technologies as well. I just want to make sure we're all getting all the nuanced information. I've done the full tasting menu in the beauty industry. I've worked on the manufacturer. The manufacturing side. I've worked on the brand side. And if we're going to be talking about where things are made, and we're not sure, fam, send the videos to us. We'll make sure to do all the research needed to get all the good information to you. One last thing, makeup by Mario's ethereal Eyes palette that just launched Christmas, made in the USA, assembled of the Dominican Republic.
Blythe Brumleve:Super interesting, because
Grace Sharkey:a lot of people so she's talking the fur, the girl that she's talking about is reviewing Kim Kardashians new makeup line, and a lot of people are saying it's just the Mario palette. And so that's what she's kind of pointing at the end, is it could just be the Mario palette, because, oh, wow, they're likely, probably made at the same facilities and shipped together, and then once they get to the dominant Republic, they just stamp them differently and put them in a different packaging, and then send them back to us, right? So, yeah, definitely. There's another one in here where she gets into, oh, who owns who at Sephora. That one's really cool if you want to click that one, because it also kind of goes into what I was talking about, like, who, if you go up, you go up a little bit more that that white one to the left, who owns, who at Sephora. This one's funny for like, where you want to kind of save your money as well. All right, let's
Blythe Brumleve:play this clip on
Unknown:Sephora. Basically, LVMH is going to own 30% probably, of the store, Louis Vuitton, boy, Tennessee, really? Yeah, holy, you just have an opinion benefit. LVMH, by Mario. This is privately held. They've actually raised capital, but that means they're backed by venture capital. NARS is still owned by Shiseido. Beauty Blender, to my knowledge, privately held company. Who the beauty is? Private Equity owned. I'm pretty sure merit is owned by venture capitalists. Urban Decay, L'Oreal, say, I want to say is venture capital long home is L'Oreal? Is Estee Lauder Too Faced. Estee Lauder, Rose Inc is owned by the, I know this, the biotech company amorous heart is owned by Jose. Luxury brand partners. Is the incubator that does one size for a collection is, of course, LVMH, Connie is owned by L'Oreal hourglass is owned by Unilever, good cheese. This is going to stump me. I think Cody. Cody, yes, Valentino shocked me. I remember researching this. It's L'Oreal LVMH, she have a really big stake in ownership, 40% of the LVMH stock, wow, which is really large, he would be doing something right? I think we forgot this little gondolas section, which is like the LVMH Island is owned by LVMH. Well, technically, Miss Fenty is owned by kendo, owned by LVMH. So is D and so is forever glossy. A is venture capital, where beauty, I want to say is private good job. I think I got like maybe 80% no idea how to do it.
Blythe Brumleve:Are you in freight sales with a book of business looking for a new home? Or perhaps you're a freight agent in need of a better partnership? These are the kinds of conversations we're exploring in our podcast interview series called The freight agent trenches, sponsored by SPI logistics. Now I can tell you all day that SPI is one of the most successful logistics firms in North America who helps their agents with back office operations such as admin, finance it and sales, but I would much rather you hear it directly from SPI freight agents themselves. And what better way to do that than by listening to the experienced freight agents tell their stories behind the how and the why they joined SPI. Hit the freight agent link in our show notes to listen to these conversations. Or if you're ready to make the jump, visit SPI threepl.com, you. That is that it's super interesting, because you wouldn't think that, I guess, well, it makes a lot of sense of the manufacturing process, of where it's being created, and then how you can attach that to the label, depending on where it's being assembled. Yeah, I think, I think we need to do a deeper dive on packaging insight and where. Because I remember being in Belize, and they have enormous one of their number one exports is citrus. And for a lot of citrus companies, so like simply Florida, or, you know, simply, you know, orange juice or whatever. Like, you think that it's coming from Florida, but it's coming from Belize, and they can let put on the label that it's made in Florida, or that it comes from Florida, because a certain amount of the manufacturing process is done here, yeah, which is, like, it's crazy that it also applies to makeup as well. Yeah.
Grace Sharkey:Well, that's what's kind of cool about that, as well as, like, for those people trying, hey, Women's History Month, right? When are you trying to get into the stock market more? I mean, Cody is a tradable LVMH that she brought up is, is tradable to what's the other one in there? I think L'Oreal actually is too. Elf is one of my favorite stocks of all. L'Oreal
Blythe Brumleve:like the biggest makeup conglomerate, like they own almost all makeup. I
Grace Sharkey:mean, she's listed Dior armami, like all of the the high end ones you would think are like, not owned by L'Oreal, right, are owned by which
Blythe Brumleve:is super interesting. Yeah, no, that's great insight. And I like that account. It was like an immediate follow for me. There was this other video that I found, and it kind of sucks that I so this all right, let me back up a minute, because I got to set this up properly. So this woman I was, you know, just doing anytime before a show like this, I always look up on YouTube to see if anybody's done any interviews, so I can sort of listen to it while I'm getting ready, while I'm doing my makeup. And one of these ones that I found is from it's called green beauty conversations. It's a YouTube channel called formula Botanica. And the episode title, why beauty logistics are not boring. It feels like a weird title should be is, so we're moving on.
Grace Sharkey:So why? Yeah, they're pluralizing, yeah, for sure, yes, maybe
Blythe Brumleve:that was a Grammarly mistake. There
Unknown:not exactly what that
Blythe Brumleve:was. Yeah, so this YouTube channel called green beauty conversations, it's the host, is called Gemma Ortega Perez, and she's interviewing a woman by the name of Rachel. Rachel Whitaker of indie beauty delivers. Now, I tried to look up Rachel on LinkedIn. I found her LinkedIn, but she she doesn't post ever. And then I tried to look up her company, indie beauty delivers. What she is is, she's essentially a logistics consultant to indie beauty brands, and so she helps them think about their logistics processes before they can really start scaling. So she talks them through, you know, like the packaging and the things to think about with your packaging, how it's going to sit on a shelf, how you're going to ship it, you know, the ways you can design your packaging and that it's also efficient for shipping. But one thing that a couple of the moments that she brought up, as she said, the logistics, is the only time you physically touch a customer. So if you're an indie beauty maker, like a, you know, an E commerce, you know, product maker, manufacturer, then thinking about it from the end consumer angle of that is the only time that your customer, or you're going to touch your customer, is from your product itself, but when it arrives on their doorstep. And so for a lot of folks, or a lot of businesses. And what she was explaining is that you tend to think about the website experience, the marketing experience, all of those different things, but then they lack. They don't think about the aspect of shipping the product, and then what that looks like in the box that it arrives inside of the the actual beauty packaging itself, what that looks what that feels like, what that experience is like. And even from the lens of the tracking notifications, when people are expecting their package like, what are what does that process look like? Are you going to be handling those, you know, those different queries and things like that, and how? You know, maybe, if you're selling 20 units a day, that that's one thing, but when you start thinking about scaling, you really have to think about it from the lens of you have to scale everything. And so she helps these beauty or I think she did. I don't know if she does anymore, but she was helping these companies think about the logistics process before by saying, it's never too early to look at your logistics and fulfillment. And that a lot of three. Pls also. Will integrate. So basically, off of a good relationship with your three PL, if you were to establish that with them as you're growing and as you're scaling, she said a lot of the three pls will integrate their tracking, tech and customer service related items to shipping right on the brand's website, which I thought was super interesting, that if you're dealing with like, like a Sephora, or, like, a Ulta, or, you know, maybe some of these other, you know, smaller, you know, beauty companies that aren't in the big, real retailer like that, that if you are chatting with them about where's your product and where, because the majority of customer service inquiries are tracking related, where's my product, and for that, you're actually communicating with the three PL and not the company itself, which I did not know, and I thought was pretty interesting as well. And I want to play a really short clip, because I think it's really fascinating from like, the consulting standpoint, of how she's consulting these indie beauty retailers to think about your logistics partnership. And I think it's really valuable for the carriers and the brokers out there to think about this as well. So yeah, we want to pull up this clip. I
Grace Sharkey:mean, I'm not going to lie as a shopper, like, half the fun is opening it up in the box and like how it's looks and all that stuff. So that's awesome.
Blythe Brumleve:I mean, where do you even start to find a fulfillment partner? How do you get comfortable? Yeah,
Unknown:and this is the biggest challenge. And actually a number of brands put off finding a fulfillment house, because it's just like, what do you do? And a number of established brands who are unhappy in the warehouses that they're in put off finding a new supplier because it's just too overwhelming to even start with. So there are a couple of things which that I always recommend. So the best way of finding anybody, it doesn't matter, does it whether you're doing fulfillment or contract manufacturer or anything, is that we are all part of the most amazing community. We're all part of these amazing Facebook groups, your mastermind group, my Facebook group, there are hundreds of entrepreneurs in there who are doing this, and a lot of them have done what you want to do. So put some feelers out, because recommendation is a great place to start. So, you know, put some, you know, really go to your contacts, rinse your contacts, rinse your groups that your members of, and find out who people are using, and that's a really, really good place to start. If you're UK based, I have a free service, which is wonderful, where I will consult
Blythe Brumleve:Well, a lot of that I don't know that exists anymore, so I'll sort of stop that right there. What I thought was interesting about that is that, essentially, word of mouth is how she's referring different beauty suppliers or beauty or indie beauty manufacturers to three pls in order to find out the fulfillment and their warehousing services. And so my thought process is like, wow. So you're using not only just word of mouth but also these different Facebook groups and just different communities that are online. So if you're a freight broker out there, I would be hitting up and Googling all of these different Facebook groups for the different commodities that maybe you specialize in moving that freight, because they really talked about how in that, in that whole show about how the relationship with your three PL will help you get into larger retailers. And so if you're working with a three PL, even if you are a small you know, even if you're not in makeup, if you're in somewhere else, if you're thinking about scaling, you need to be thinking about what that end to end customer feels whenever they're opening up your package, whenever they're experiencing your product. And then a three PL will then be able to help you, not only get those relationships with different retailers, but say, but be able to help you sell with that relationship to that retailer of hey, we're using a three PL partner that is already experienced and shipping this kind of freight, so it's going to be a seamless integration from the retailer's perspective. And so thinking about it from that lens, if I'm a freight broker, I am going to be researching all of the different Facebook groups, all of the different online communities in order to find out what these customers, these shippers are dealing with, and use it to offer insight on the logistics process, because this woman was a consultant, and so she specializes in just beauty. And so if you think about it even a step further, if she's saying, like, word of mouth is king, which it always will be like, Why not develop a relationship with some of these logistics consultants? And they can be the relationship builder for you. So you can kind of have this multi pronged approach, so you're not hammering out, you know, 100 cold calls in a day, or, you know, downloading a bunch of quote, unquote leads off of zoom info and mass emailing everyone. Those things don't work. They have a very low success rate. So why not do a little bit more online research? Minutes of research. Which another you know, sort of podcaster, I guess, kind of still in our space, Matt Dahl, he just recently moved from the brokerage side of things to the shipper side of things. He even made a comment on this earlier today on Twitter about how he's gotten so many different cold calls and cold emails, and it's just clearly, very clearly, spray and pray. So I thought that that was a good insight into the the logistics side of things, and if you're looking for new customers, you know maybe forming these relationships and building in these different communities might be a really good angle for folks out there. Brokering success demands a battle ready strategy. Thai TMS equips freight brokers with the ultimate battle station for conquering a tough market with Tai, brokers gain access to a comprehensive platform where raid intelligence and quote history converge on a single screen. It's not just a page, it's a strategic command center designed to help brokers win. Tai equips your team with all of the data they need to negotiate with confidence and allows them to communicate directly with carriers and customers from a simple control base, revolutionize the way your brokers perform by giving them a competitive advantage with Thai TMS. For more info, go to Tai software.com backslash battle stations. And we also have a link for you in the show notes to sign up for a demo. Hope you all enjoyed that segment. Now next up, let's talk about the dirty business of makeup returns and how you can protect yourself in the future of from buying products that have been previously used, which grows.
Grace Sharkey:So I'm a big makeup stand. I love interesting palettes. I like to collect like weird makeup duos and brands, and I spend way too much money on it. Let's just say that. Thank God. Covid calmed me down working from home, called me down on it a little. But so there's a YouTube personality that I follow who actually did this series, I want to say about five years ago, and it never came to air. I think he was afraid of getting sued. And and the clips are about to show in a second, you'll hear because they don't say the name of the company. I'll say it, it's TJ Maxx. And, and nobody this is going, yeah, so TJ Maxx, if you ever been into their makeup section, isn't ever the cleanest. And basically what this YouTube video is spending time doing is investigating the returns process of makeup and how different stores do that. And so if we want to pull up the first clip, basically what happens here is they just finished going to TJ Maxx, and they bought makeup that they they wanted to see what the quality was like if it felt used before, if it's gross, yeah, this is gonna be a weird this is gonna be a gross episode for everyone, and they're kind of going through it in general. So if you want to pull up that first clip, we'll start there. Okay,
Unknown:okay, so here's my plan, because I want to be very sanitary and safe. So which palette should we mess with and then return? So these are the ones that already had something sort of defective, and then these are the ones that were just flat out broken. Do you think this one, I mean that one already has a fingerprint. So if you made another fingerprint, I feel like it'd be pretty obvious. I'm gonna make it very obviously. Used to a point where an employee or somebody there would be like, don't put that on the shelf for
Grace Sharkey:everyone who's just listening, wearing gloves, just in case someone does purchase this.
Unknown:I mean, that's crazy. Is that crazy enough? Pretty crazy. I mean, that looks like a toddler gone to it. Do you want to, like, take a that's good, yeah. That
Grace Sharkey:looks crazy. So this next car is important too. You still have to, kind of double, double, protect yourself.
Unknown:The Mark box inside so that tomorrow we can go back and see if we put it on the
Grace Sharkey:show. He's putting a little star inside the box, of course, to kind of showcase. Okay, this
Blythe Brumleve:is, yeah, I guess, break it down for the folks who are who are just listening of what just happened in that, yeah.
Grace Sharkey:So if you're just listening, basically, they went to TJ Maxx, they bought a ton of makeup to see the quality of it. Probably half of it seemed used before or was damaged, which a lot of times happens in these like kind of resale TJ Maxx type of stores, Marshalls, stuff like that, right? And so their theory, though, is is that people are returning this and that they're putting it right back on the shelf to continue making money off of it. And so they say, let's, let's kind of mess with it. Let's make it obvious that someone used this. Well, let's mark the box we're going to return it, which they go and return. We don't have that clip. They go and return it. And the next clip is they're going back to the store the next day to see if it's on the shelf. And so they So Shane in particular, Dawson goes in. And this is him coming out of the store. Do
Unknown:Okay, so what happened? Oh, my God, I'm so nervous. Okay, so I found the same palette, but I don't know if it's the one okay, because there's multiple, I have, like, a bunch of overstock of that. So I don't know if this is the one, but I bought it anyways. I'm like, nervous. Okay, I'm dying for this. What do I do if this company, if this is real, if they're doing this, still, this is, like, a problem, like, this is even funny anymore. Okay, so here's the palette, okay, and I drew a star inside. Oh, my God, you're making me nervous. Okay, ready, okay, ready, just gonna rip it 1230,
Grace Sharkey:it rips it open, and the stars there. So basically, what happened is that with in less than 24 hours, they returned the palette, which, by the way, it's kind of crazy that you can return a used palette to begin with, and then, and previously in the episode, we skipped that part, but like they're even surprised, they get a full refund.
Blythe Brumleve:I hope you enjoyed this episode of everything is logistics, a podcast for the thinkers in freight, telling the stories behind how your favorite stuff and people get from point A to B. Subscribe to the show. Sign up for our newsletter and follow our socials over at everything is logistics.com and in addition to the podcast, I also wanted to let you all know about another company I operate, and that's digital dispatch, where we help you build a better website. Now, a lot of the times, we hand this task of building a new website or refreshing a current one off to a coworker's child, a neighbor down the street or a stranger around the world, where you probably spend more time explaining the freight industry than it takes to actually build the dang website. Well, that doesn't happen at Digital dispatch. We've been building online since 2009 but we're also early adopters of AI automation and other website tactics that help your company to be a central place to pull in all of your social media posts, recruit new employees and give potential customers a glimpse into how you operate your business. Our new website builds start as low as$1,500 along with ongoing website management, maintenance and updates starting at $90 a month, plus some bonus freight, marketing and sales content similar to what you hear on the podcast. You can watch a quick explainer video over on digitaldispatch.io, just check out the pricing page once you arrive, and you can see how we can build your digital ecosystem on a strong foundation. Until then, I hope you enjoyed this episode. I'll see you all real soon and go Jags you.
